Participate in the EPLFeedback Survey for a Free El Pollo Loco Coupon.

El Pollo Loco invites its customers to share their dining experiences through the EPLFeedback Survey. This initiative aims to collect genuine feedback from customers to improve the quality of their food and services. Below, you will find the guidelines for participating in the El Pollo Loco Survey and a step-by-step guide to completing it.

El Pollo Loco Customer Opinion Survey: Terms and Conditions

To participate in the El Pollo Loco Customer Satisfaction Survey, you must adhere to the following rules:

  • Participants must be legal residents of the United States of America and at least 18 years old.
  • Basic understanding of English or Spanish is required.
  • Access to the internet through devices like laptops, desktops, or smartphones is necessary.
  • Keep your receipt to participate in the online survey.
  • The survey is limited to one entry per person.
  • Employees of El Pollo Loco, their family members, or agents are not eligible to participate.
  • The offer cannot be transferred to others.
  • A valid email address is required to receive the promotional discount.

How to Complete the El Pollo Loco Guest Survey at

  1. Visit the El Pollo Loco customer feedback survey site at
  2. Select your preferred language from English or Spanish.
  3. Enter the 4-digit store number and the survey ID from your receipt, then click “Take Survey.”
  4. Input the date and time of your visit to El Pollo Loco.
  5. Enter the check number as it appears on your receipt. If there is no check number, proceed to the next step.
  6. Type in the cashier’s name as shown on the receipt. If not displayed, continue with the survey.
  7. Indicate how often you have visited El Pollo Loco in the past 30 days.
  8. Rate your overall satisfaction with your most recent visit to El Pollo Loco.
  9. Evaluate your satisfaction with the value for money based on your experience.
  10. Rate your satisfaction with various aspects such as staff friendliness, service speed, food quality, food temperature, menu variety, etc.
  11. Indicate your likelihood of returning to El Pollo Loco and recommending it to others.
  12. Answer all Yes/No questions in the survey honestly.
  13. Share any specific employees who made your visit exceptional. Provide your comments in the provided space.
  14. At the end of the survey, you will be asked about your age, gender, ethnicity, and annual household income.
  15. Upon completing the survey, you will receive a free coupon code. Save it for your next visit to El Pollo Loco and present it to the staff.

This step-by-step guide ensures you can easily provide your feedback to El Pollo Loco and enjoy a reward for your participation.